This Privacy Policy explains how METASHAPES (‘we’, ‘us’, ‘our’), operating metashapes.shop, collects, uses, stores, and protects your personal data. We are committed to handling your information responsibly and in compliance with Swiss data protection law and applicable international standards.

1. Controller

The data controller responsible for your personal data is: METASHAPES
> Contact us

2. Data We Collect

2.1 Account Data

When you register an account, we collect your email address and a password (stored in encrypted form). You may optionally provide a display name and other data.

2.2 Purchase Data

When you make a purchase, we collect the data necessary to process your transaction, including your email address and billing information. Payment processing is handled by our third-party payment provider(s) — we do not store full payment card details on our servers.

2.3 Download Logs

We log download activity associated with your account (which models were downloaded, and when) for security, anti-fraud, and license compliance purposes.

2.4 Technical Data

When you visit our Platform, we automatically collect standard server log data including IP address, browser type, device type, referring URL, and pages visited. This data is used for security, analytics, and Platform improvement.

2.5 Cookies

We use cookies and similar technologies to operate the Platform, maintain your session, and analyze usage.

2.6 Communications

If you contact us by email or form, we retain your message and contact details to respond to your inquiry.

3. How We Use Your Data

• To create and manage your account
• To process and fulfill your purchases and deliver download access
• To send order confirmations and receipts
• To respond to your inquiries and support requests
• To detect and prevent fraud, abuse, and unauthorized access
• To comply with legal obligations
• To analyze and improve the Platform (in anonymized or aggregated form where possible)
• To send you service-related communications (e.g., important policy updates)

With your explicit consent, we may also send you marketing communications such as newsletters. You can withdraw this consent at any time.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance — to fulfill your purchase and provide account services
• Legitimate interest — for Platform security, fraud prevention, and analytics
• Legal obligation — where required by applicable law
• Consent — for marketing communications and non-essential cookies

5. Data Sharing

We do not sell your personal data. We share your data only with:

• Payment processors (e.g., PayPal) to complete transactions
• Email service providers for transactional emails
• Hosting and infrastructure providers to operate the Platform
• Analytics providers (if applicable, with appropriate data processing agreements)

All third-party service providers are contractually bound to handle your data in accordance with applicable data protection law.

6. International Transfers

Some of our service and infrastructure providers may process data outside Switzerland or the EEA. Where this occurs, we ensure appropriate safeguards are in place.

7. Data Retention

We retain your account and purchase data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. These include encrypted data storage, HTTPS, and access controls. No system is completely secure — if you believe your account has been compromised, please contact us immediately.

9. Children’s Privacy

METASHAPES is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us for immediate removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised ‘Last Updated’ date. We encourage you to review this Policy periodically.

11. Contact

For privacy-related inquiries, please contact: Contact us